Support

Contact us

We typically reply within 24–48 hours on business days.

General enquiries

Questions about the platform, features or your account.

Technical support

Tool errors, bugs, or unexpected behaviour.

Billing & payments

Invoices, subscription changes, refund requests.

Security disclosures

Responsible disclosure of vulnerabilities. We respond within 48 h.

Response times

We aim to reply within 24–48 hours on weekdays (Monday–Friday, CET). Emails sent on weekends or public holidays will be handled on the next business day.